(678)-736-6374 |

BILLING

Once an account is created we will set up your Account Financial Agreement for your office. We offer Clinician Prepay, Patient Prepay and Insurance Account Methods. Dunwoody Labs also has a "Simple Pay" Insurance program. If the latter is chosen, Dunwoody Labs will bill insurance for each patient sample. Medicaid/Medicare is not accepted.

Pre-authorization for payment is required with each sample sent to Dunwoody Labs, and a credit card on file will be necessary for samples to be run. Clients’ credit cards will be charged upon the releasing of test results to our portal.


Credit Cards:

When submitting a credit card payment, please make sure to include the name as listed on the card, the card number and the expiration date as listed on card.

Checks:

When submitting a check, please clearly print and make the check payable to Dunwoody Labs.

 


 

INSURANCE

Patients who would like to benefit from Dunwoody Labs Insurance Simple Pay Plan must first qualify under the Insurance Simple Pay Plan Guidelines. Those who have HMO's, EPO's, Medicare, Medicaid, Assurant Health, Champ VA, Tricare, Coventry, and patients with no insurance coverage are not eligible for the Insurance Simple Pay Plan.

When submitting insurance, please include a clear front and back copy of the patient’s insurance card and make sure the requisition has the authorized provider’s signature and date along with the patient’s signature and date. This will authorize Dunwoody Labs to submit the patient’s insurance.

Dunwoody Labs Insurance Simple Pay Plan now provides more options for its customers. To learn more, call Customer Service or your Account Support Specialist at 678-736-6374.

 

**All tests require a physician’s order or that of another appropriately licensed health care provider along with an accurately completed requisition for samples to be processed.